Shipping Information

We will be closed in observance of the following holidays:

New Year's Day:  January 2nd, 2024
Family Day:  February 19th, 2024
Good Friday:  March 29th, 2024
Victoria Day:  May 20th, 2024
Canada Day:  July 1st, 2024
Civic Day:  August 5th, 2024
Labour Day:  September 2nd, 2024
Thanksgiving Day:  October 14th, 2024
Remembrance Day:  November 11th, 2024
Christmas:  Schedule to be Determined

* Free standard shipping with the purchase of $100.00 or more worth of merchandise.

Buy $100.00 or more worth of merchandise and receive free standard shipping.

• The $100.00 amount is calculated on the merchandise total only and does not include taxes or other charges.
• All discounts are taken off merchandise total before free shipping is calculated. Only orders with $100.00 merchandise total after discounts will receive free Expedited Parcel shipping.
• The free shipping offer will not apply to any order where cancellations reduce the merchandise total to less than $100.00. totes-Isotoner.ca reserves the right to change all applicable shipping and handling charges on such orders.
• Any order with merchandise valued less than $100.00 will be charged a flat rate of $12.95 per Expedited Parcel shipment.
• Items cannot be added to orders after they are placed to get free Expedited Parcel shipping.

Please note: 

totes-ISOTONER.ca can discontinue this promotion at any time.

We ship only within Canada.

We offer three (3) shipping options all via Canada Post. Expedited Parcel, Xpresspost & Priority. All three (3) options require a signature for delivery.

Expedited Parcel $12.95

• All "Expedited Parcel" shipped orders will ship within 24-48 hours of receipt. Orders received on Fridays, Saturdays, Sundays and Holidays will ship within 24-48 hours from the next business day.
• All packages are sent via Canada Post and require a signature for delivery.
• Please allow 2-13 business days from the time your shipment leaves our distribution centre for arrival.
• Delivery time varies dependent upon your location. Major urban centres can expect the minimum delivery time while northern regions and remote centres can expect the maximum delivery time.

Please note: Tracking information is provided in the Shipping Confirmation Email.

Xpresspost $21.95

• Our free shipping does not apply to Xpresspost shipping.
• Your order must be received by 12:00 p.m. EST Monday through Thursday.
• Orders received on Friday will ship the following Monday, excluding holidays.
• All packages are sent via Canada Post and require a signature for delivery.
• Please allow 2-7 business days from the time your shipment leaves our distribution centre for arrival.
• Delivery time varies dependent upon your location. Major urban centres can expect the minimum delivery time while northern regions and remote centres can expect the maximum delivery time.

Please note: Tracking information is provided in the Shipping Confirmation Email.

Priority $31.95

• Our free shipping does not apply to Priority shipping.
• Your order must be received by 12:00 p.m. EST Monday through Thursday.
• Orders received on Friday will ship the following Monday, excluding holidays.
• All packages are sent via Canada Post and require a signature for delivery.
• Your order will arrive the next business day in most major urban centres.
• In other areas of the country, please allow from 3-7 days from the time your shipment leaves our distribution centre for arrival.
• Delivery time varies dependent upon your location. Major urban centres can expect the minimum delivery time while northern regions and remote centres can expect the maximum delivery time.

Please note: Tracking information is provided in the Shipping Confirmation Email.

Shipping Confirmation Email with Tracking Number is emailed to you when your order ships.

All shipments are sent via Canada Post. Enter Tracking Numbers from Shipping Confirmation Email at http://www.canadapost.ca/cpo/mc/default.jsf to track.